
Day 19
Deck of Me
this week's prompt is: draw something!
your challenge this week is to draw SOMETHING...add something to your card that you drew with your own hand!
My hubby comes from a family that all got the art gene, they draw and paint and whilst they are not
michelangelo they are pretty darn good.
He tried to teach me a little when we first met, but back then I just couldn't get it...
This elephant is one of the first things he taught me how to draw, isn't it cute!
Stores are a place we go to buy things, we spend our hard earned money and expect good value for that money and good respectful customer service, right ? Yep thought as much.
I have a little story...
I usually get my digital prints done at Big W, I take advantage of their online service and they have been wonderful, the lady at my local store is fantastic!
So they have been doing some updating of services and had been out of service for awhile...so I went to the kmart online service while I waited...
Whilst the prints and the quality were the same, I cant say the same for the customer service. The ladies at kmart basically treated me as if it was just too much effort - its not part of kmart anyway - was one comment i received from a staff member.
Well i bit my tongue and kept on putting orders through, after putting one order in (they take 5 days) I went into the store 9 days later to pick it up, after a 30 second check the girl said nope there not here and started to walk away!! When I asked her to check again she said there not here I already looked, well no more tongue biting, she got a mouthful, what did she do - she laughed at me and said ring kodak its not our problem!!
Ok so at this point I was heating up pretty quickly, so I went for a walk, calmed down then went to the service desk and asked for the photography manager - i made my complaints and he was really nice, said he would speak to the girl, even said he would ring kodak for me...
So i get a call from kodak, a problem with their end she will check into it and get back to me... I wait and wait and wait...
2 weeks later... I decide to ring, oh didnt some one call you back - uh no!
Another I will look into it and call you back, I sighed and hung up...
3 hours later I get a call from kodak, we are not sure why kmart dont already have the photos they should, but...
We are going to redo them and send them direct to your house complimentary!!!!
145 photos!!
I was stoked to say the least.
But will still not go through kmart online again.
I did another online order recently and picked the express postage option, 10 days later i send of an email to inquire as to when my product was posted...oh i posted it normal mail, sorry...
ugh no this is a store that i buy from quite a bit, it was disappointing.
The store are giving me a voucher for my postage.
Is a little respect and good customer service too much to ask ? Come on stores look after your customers.
Cheers